Solving for Multiple Notifications for One Visitor

Last updated: May 21, 2025

If you’re seeing repeat notifications or Vector actions from what looks like the same person over and over again, here’s what’s happening — and how to fix it.

✅ First: Check Your Segment & Frequency Settings

If your segment and notification frequency look correct but you're still getting too many alerts, the issue is likely not with your configuration.

🧠 What’s Really Happening: Bot Traffic

Here’s the most common reason for this behavior:

  • Some bots or automated services don’t retain a consistent visitor ID.

  • Each time they hit your site, they look like a brand-new visitor to Vector.

  • That means your frequency settings (e.g. "only notify me once per day per contact") won’t apply, because it appears to be a new person every time.

These bots may also spoof or reuse the same email or name, which is why it seems like it’s the “same” person showing up repeatedly.

🔒 Solution: Blacklist the URL


Blacklist the URL where this activity is happening.

Here’s how:

  1. Add a filter in your segment: Contact LinkedIn URL > does not contain

  2. Add the LinkedIn URL for the bot

  3. Save changes — edits will take effect immediately going forward.

This prevents Vector from logging or acting on traffic to that contact LinkedIn URL at all, including triggering segment matches or notifications.

🛡 Pro Tip

If this is happening on a site you control (e.g., a login screen or internal tool), you can also ask your dev team to block bot traffic via robots.txt or backend filtering.

Still have questions? Reach out to our team anytime — we’re happy to help.