Overview

Business Units allow you to easily segment and manage different types of contacts based on their stage in the funnel. Whether you're targeting top-of-funnel leads, current opportunities, or existing customers, Business Units make it seamless to apply consistent filters across multiple segments — and yes, they're mix-and-match. You can apply a Business Unit to one or many segments, giving you flexibility without losing consistency.


What Are Business Units?


Business Units are reusable filter templates that help you:

Centralize intent topics
Standardize buyer personas and filters (e.g. job title, industry, email known)
Leverage CRM or static account lists

Instead of recreating the same filters for each segment, define them once in a Business Unit and apply them in one click to any new or existing segment.


💡 Business Units are modular. You can:


How Business Units Work

1⃣ Intent Topics

Group and manage intent topics for your ideal buyers. Intent topics come in three types:

Add these once to your Business Unit and apply across any segment. You’ll get a more consistent view of buying behavior across campaigns.


2⃣ Persona Filters

Build buyer personas using filters like:

Define your ideal buyer persona once in your Business Unit, then reuse it across all segments. No need to manually rebuild each time.


3⃣ TAM / Account Lists


Target Account Management (TAM) filters pull directly from:

Use these lists to track how key accounts are engaging — whether they’re clicking ads, showing intent, or visiting your site.


Why Use Business Units?

Save Time – Apply filters instantly across any new segment
Stay Consistent – Align teams around the same persona and intent strategy
Track What Matters – Filter by real CRM data and measure engagement across the funnel
Mix and Match – Combine Business Units for flexible, strategic segmentation


Set up your Business Units today to streamline segmentation, reduce manual work, and zero in on the contacts that matter most. 🚀